Frequently Asked Questions
Everything you need to know about your Slumberland experience.
What are your delivery options?
We offer several delivery options including Full-Service Delivery with professional assembly and packaging removal, as well as convenient Doorstep Delivery for a more contact-free experience.
What is your return and exchange policy?
Slumberland provides a 30-day satisfaction guarantee on most furniture items. If you are not satisfied, you may return it for a refund or exchange, though a restocking fee and delivery charges may apply.
Do you offer financing for large purchases?
Yes, we offer various flexible financing plans through our credit partners, including 0% APR options for qualified buyers to help make your dream home more affordable.
How can I track the status of my order?
Once your order is placed, you will receive a confirmation email. You can track your delivery status through our online portal using your order number and phone number.
Do your mattresses come with a comfort guarantee?
Absolutely. We offer a 120-night Comfort Guarantee on select mattress sets. We recommend sleeping on your new mattress for at least 30 nights to allow your body to adjust before requesting an exchange.
Are your products covered by a warranty?
All products come with a standard manufacturer's warranty. Additionally, we offer Slumberland Furniture Protection Plans that cover accidental stains and damages for extended peace of mind.